Get Help or Access to Housing
Homelink is San Antonio and Bexar County’s local Coordinated Entry System – a uniform, community-wide
approach to connect persons who are literally homeless or at imminent risk of homelessness to housing resources.
**Please Note: SARAH does NOT provide direct assistance such as shelter, food resources, or case management. If you are experiencing or at risk of homelessness, please complete an assessment through one of the Homelink Access Points below (either in-person or by phone). If you are already on the Homelink waitlist for supportive housing, you can maintain your active status by contacting an Access Point.
approach to connect persons who are literally homeless or at imminent risk of homelessness to housing resources.
**Please Note: SARAH does NOT provide direct assistance such as shelter, food resources, or case management. If you are experiencing or at risk of homelessness, please complete an assessment through one of the Homelink Access Points below (either in-person or by phone). If you are already on the Homelink waitlist for supportive housing, you can maintain your active status by contacting an Access Point.
Homelink Access Points
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These are mobile or physical community locations providing fair and equal access to Homelink to persons experiencing or at risk of homelessness. A Homelink enrollment or assessment is initiated by walking into or calling any of these access points during designated times.
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Homeless Connections HotlineCall-in
assessments only: (210) 207-1799 Assessment Hours: Monday – Friday: 8:30AM - 11:45AM & 12:30PM - 4:30PM |
EndeavorsCall-in
assessments only: (210) 840-6437 Assessment Hours: Monday: 9:00AM – 10:45AM |
Haven for Hope
In-person, physical
access point: 1 Haven for Hope Way Assessment Hours: Monday – Friday: 7:00AM – 3:00PM |
YASS Center In-person, physical access point: 230 E Travis St. 3rd Floor Assessment Hours: Monday – Thursday: 10:00AM – 3:00PM |
American
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ID Recovery
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Replacing lost or stolen identification can be an extensive and costly process, further complicated for those experiencing homelessness. Securing proper identification is a critical step out of homelessness, opening access to shelters, treatments, job possibilities, housing, and other services. Our partners below provide free ID recovery services for our neighbors experiencing homelessness.
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Christian Assistance Ministry (CAM)
CAM assists clients with Birth Certificates & Texas ID’s. CAM has a mailing service available for homeless clients needing a place to receive mail. Client must have some form of photo identification, a paper copy, old ID, mug shot, work ID or H4H ID, etc. is accepted. 110 McCullough Ave, San Antonio, TX 78215 Contact: Diane Trujillo – 210-223-6648 – dtrujillo@cam-sa.org ID Recovery Hours: Wednesdays only, beginning at 9:30a, limited to the first 15 clients, on a first come first serve basis. Clients are welcome to to review the documents that are required by the Texas Dept. of Public Safety and Vital Records to obtain a State ID or Birth Certificate during CAM’s regular hours of operation, Mon-Thur, 9:30a-3:00p and Friday 9:30- 11:30a. |
Corazón Day Center & Resource Hub
Corazón San Antonio helps unhoused community members recover vital records through navigating the required websites and agency paperwork, as well as supplying the funds to cover the associated expenses. Volunteers can help transport clients to and from the necessary appointments to obtain essential identification documents. Grace Lutheran Church Campus 504 Ave E, San Antonio, TX 78215 Contact: Morgan Handley – 210-226-8341 – morgan@corazonsa.org ID Recovery Hours: Wednesday: 11:00a to 3:00p |
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SAPD HOPE Team (by Referrals Only)
The San Antonio Police Department’s HOPE Team (Homeless Outreach Positive Encounters) is a renewed approach to addressing homelessness through a community-oriented collaboration between public and private/nonprofit service providers. The program assists individuals on a referral/appointment-only basis through the process of recovering their ID. Case Managers can call (210) 207-6329 or email sapdhopeteam@sanantonio.gov to get the ID recovery process started for their client(s). ID Recovery Hours: Monday – Thursday, 9:00a to 2:00p. SA Hope Center
SA Hope Center helps clients who lost documents or recently exited an institution with ID and Birth Certificate Recovery. Designated hours are for walk-in clients only. Call to schedule an appointment outside of these hours. Clients need a medical letter to begin the ID recovery process. Downtown at First Presbyterian Church 404 N Alamo St, San Antonio, TX 78205 Contact: Trish Sicari, LMSW – 210-271-2704 –psicari@sahopecenter.org ID Recovery Hours: Monday: 9:00 am – 4:00 pm Tuesday & Thursday: 9:00 am – 11:30 am SA Hope Center Main Campus 321 General McMullen, San Antonio, TX 78237 Hours of operation: 9:00 am - 4:00 pm Contact: 210-732-3776 |
San Antonio Public Library – Enhanced Library Card
Enhanced Library Cards can be used to access library services and serve as a picture ID to supplement documentation to prove your identity. To apply for an Enhanced Library Card, schedule an appointment by calling or visiting one of the four libraries below that offer Enhanced Library Cards. Bring any photo ID that includes your name, photo, and entity that issued it. Visit the program’s website for more information and FAQs. Library Hours: Sunday 10a-6p, Monday & Tuesday 12p-8p, Wednesday & Thursday 10a-6p Bazan Branch – 2200 W Commerce, San Antonio, TX 78207 – 210-207-9160 Carver Branch – 3350 E Commerce, San Antonio, TX 78220 – 210-207-9180 Johnston Branch – 6307 Sun Valley, San Antonio, TX 78227 – 210-207-9240 Westfall Branch – 6111 Rosedale Ct, San Antonio, TX 78201 – 210-207-9220 |
Other Community Resources
If you are experiencing homelessness or are at risk of homelessness, please call the City of San Antonio’s Homeless Connections Hotline at (210) 207-1799 to receive counseling and resources. Operating Monday – Friday from 8 AM – 4:30 PM |
Click here to visit SACRD.org, a resource directory that helps you find agencies, organizations, or groups in your area that can help with resources such as health care, childcare, education, food, housing, legal aid, transit, etc. |
Click here to request rental assistance from the City of San Antonio Neighborhood and Housing Services Department. |
Visit TexasRentRelief.com or call 1-833-9TX-RENT to apply for past due rent and utility assistance, available to both landlords and tenants. |
Click here to access the COVID-19 Eviction Prevention Resource Book |
Click here to view a list of COVID-19 resources and assistance from the City of San Antonio. |
Domestic Violence Resources
Bexar County Family Justice CenterCall (210) 631-0100 to apply for a protective order. Applicants who meet the required legal criteria will come to the Family Justice Center by appointment only to sign a sworn affidavit. Applicants can fill out the intake form by clicking here (can submit online or by mail). |
Family Violence Prevention Services24/7 Local Crisis Hotline: (210) 733-8810 Click here to visit their website For free legal help, click here National Domestic Violence Hotline: 1 (800) 799-7233 Para español, haz clic aqui. |
Collaborative Commission on Domestic Violence ResourcesClick here for a comprehensive list of Domestic Violence Resources, provided by the Collaborative Commission on Domestic Violence. For the downloadable Domestic Violence Resource Guide provided by United Way, click here. |
The Rape
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Crisis Hotlines
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