Get Help or Access to Housing

If you are at-risk of or experiencing homelessness, learn how to get connected to SAHomelink or
find resources for other programs in our community.

Coordinated Entry/SAHomelink

*Due to COVID-19, many of our hubs are taking assessments via telephone*
Coordinated Entry (CE) paves the way for more efficient homeless assistance systems by:

  • Helping people move through the system faster by reducing the amount of time people spend moving from program to program before finding the right match.

  • Reducing new entries into homelessness by consistently offering prevention and diversion resources upfront, reducing the number of people entering the system unnecessarily.

  • Improving data collection and quality and providing accurate information on what kind of assistance consumers need.

SAHomelink Hubs and Access Points

Haven for Hope

(In-person physical hub)
1 Haven for Hope Way
Monday – Friday:
7:00AM – 3:00PM

American GI Forum

(In-person, physical hub)
611 N. Flores Suite 200 and
206 San Pedro Ave.
Monday, Wednesday, and Friday:
8:30AM – 11:30AM

Roy Maas Youth Alternatives (for youth ages 18 – 24)

(In-person, physical hub)
3103 West Ave.
Monday – Friday, 10:00AM – 4:00PM

Homeless Connections Hotline

(Call-in assessments only)
(210) 207-1799
Monday: 12:30PM – 4:30PM
Tuesday and Friday: 8:30AM – 4:30PM

Endeavors

(Call-in assessments only)
(210) 840-6437
Mondays: 9:00AM – 10:45AM


SARAH

(Call-in assessments only)
(210) 765-0333
Tuesday: 9:00AM – 1:00PM

St. Vincent de Paul
(Call-in and in-person assessments available)

(Domestic Violence Certified Homelink Assessors available here)
(210) 225-7837
Monday, Wednesday, Friday: 9:30AM – 1:00PM

Other Resources

Click here to visit SACRD.org, a resource directory that helps you find agencies, organizations, or groups in your area that can help with resources such as health and personal care, education, food, goods, housing, legal, transit, etc.

Click here to download a printable
Resource Pocket Guide

Domestic Violence Resources

Family Violence Resources from the City of San Antonio

Call (210) 631-0100 to apply for a protective order. Applicants who meet the required legal criteria will come to the Family Justice Center by appointment only to sign a sworn affidavit. Applicants may also fill out the intake form by clicking here (can submit online or by mail).





Family Violence
Prevention Services – The Battered Women and Children’s Shelter


24/7 Crisis Hotline: (210) 733-8810

Click here to visit their website

For free legal assistance, click here

National Domestic Violence Hotline:
1 (800) 799-7233

Para español, haz clic aqui.

Rape Crisis Center


24-Hour Hotline: (210) 349-7273

To visit their website, click here

Chat Live Online with this center

For a list of immediate resources, click here

Housing Assistance Programs

this voucher program is currently paused until all current vouchers have been issued

COVID-19 Voucher Program

SARAH and the San Antonio Housing Authority collaborated to provide 100 housing vouchers to those affected by COVID-19.

*SARAH will only accept vouchers from housing providers. If you are experiencing homelessness, please see above for resources and how to enroll in SAHomelink*

Guidance for Partner Agencies & Housing Providers

Who is eligible?

– Literally homeless (emergency shelter, place not for habitation/unsheltered, fleeing domestic violence)
– Living in Hotel/Motel due to COVID-19 (regardless of funding source)
– Living in Transitional Housing

Must meet the following criteria:
– Senior over 55 with limited income
– Family with children under 18
– Disabled with limited income (SSI/SSDI) including young adults, youth, adults, families, non-VA eligible veterans
– Client must be enrolled in SAHomelink

How to apply

SARAH will only accept vouchers from housing providers. If you are experiencing homelessness, please click here for resources and information on how to enroll in SAHomelink.
Housing Providers:
1. Download the COVID-19 Referral Packet and Complete with Client
2. Upload the Referral Packet to this Google Form
3. After Pre-Approval by SARAH, Pre-Eligibility Case Worker will send eligibility packet via Docusign
4. Once received, client will be scheduled for an eligibility appointment. A voucher will be issued as long as all documentation is present.
5. SAHA will see clients on the 2nd and 3rd Thursday of the month.

Contact Information

Kathy Lacy, Prevention and Diversion Coordinator
Kathylacy@sarahomeless.org

Move-On Preference Program

The Move-On Preference Program is a permanent housing solution program for agencies to assist and seamlessly transition participants currently housed through Permanent Supportive Housing (PSH) into subsidized housing with SAHA.

*SARAH will only accept vouchers from housing providers. If you are experiencing homelessness, please see above for resources and how to enroll in SAHomelink*

Guidance for Partner Agencies & Housing Providers

Who is eligible?

Individuals and families currently in PSH
Have been housed stably for 12+ months
Have no outstanding debt to SAHA and meet criminal background requirements
Income below 30% Area Median Income (AMI)
Referring agency can provide 90 days of After Care to ensure successful transition

How to apply

1. Download the Move-on Referral Packet and complete with client
2. Submit completed packet to this Move-On Referral Packet Google Form
3. After pre-approval by SARAH, Pre-Eligibility Case Worker will send eligibility packet via Docusign.
4. Once received, client will be scheduled for an eligibility appointment. A voucher will be issued as long as all documentation is present.
5. SAHA will see clients on the 2nd and 3rd Thursday of the month.

Contact Information

Kathy Lacy, Prevention and Diversion Coordinator
Kathylacy@sarahomeless.org

this program is currently on hold. HOUSING PROVIDERS may still submit a referral packet.

Family Referral Program

The Family Referral Program is a permanent housing solution program designed for agencies to assist families experiencing homelessness and transition them seamlessly into subsidized housing with SAHA.

*SARAH will only accept vouchers from housing providers. If you are experiencing homelessness, please see above for resources and how to enroll in SAHomelink*

Guidance for Partner Agencies & Housing Providers

Who is eligible?

– Individuals or families experiencing homelessness
– Have no outstanding debt to SAHA and meet criminal background requirements
– Income between 30-50% of Area Median Income (AMI)

Who is prioritized?

– Families with longer lengths of homelessness
– Survivors of Domestic Violence
– Families with an open Child Protective Services (CPS) case

Requirements of Referring Agencies

Requirements of Referring Agencies for NEED TYPE 1:
– Must provide the family with transition assistance, including deposit, first month’s rent, and furniture assistance
– Must conduct one site visit with the family in housing to discuss community resources that might be beneficial to the family
– Conduct follow-up after transitioning for a minimum of 90 days

Requirements of Referring Agencies for NEED TYPE 2:
– Assist family with complete and accurate application
– Conduct self-sufficiency assessment

How to apply

1. Download the Family Referral Program Referral Packet and complete with client
2. Submit completed packet to this Family Referral Program Referral Packet Google Form
3. After pre-approval by SARAH, Pre-Eligibility Case Worker will send eligibility packet via Docusign.
4. Once received, client will be scheduled for an eligibility appointment. A voucher will be issued as long as all documentation is present.
5. SAHA will see clients on the 2nd and 3rd Thursday of the month.

Contact Information

Kathy Lacy, Prevention and Diversion Coordinator
Kathylacy@sarahomeless.org