What is SAHomelink?

SAHomelink is San Antonio/Bexar County’s Coordinated Entry process. Coordinated Entry is how persons experience homelessness enter the system and get connected to housing resources.

This page is intended for homeless service providers who enter data into the Homeless Management Information System (HMIS) and assist clients with housing.

If you are currently experiencing homelessness and looking for resources, please click here.

Interested SAHomelink Partners

If you would like to learn how your agency can partner with SARAH to begin accepting housing referrals through SAHomelink, to become a SAHomelink Hub, or other inquiries, please email CE@sarahomeless.org.

SAHomelink Updates & Upcoming Events

10/26/20 – There is a NEW SAHomelink Notification and Referral Process! See below for more information.

SAHomelink Partner Resources

Current Living Situation Training Handout

SAHomelink Policy Manual

HUD Guidance on Coordinated Entry

NEW SAHomelink Notification & Referral Process

This new referral process is a refined version of the previous that utilizes the Google Sheets format for easy Notification of Availability requests, tracking, and follow-up. This Notification of Availability and Referral process, coupled with the new Priority Pool Policy, enables referral requests any business day filled within two business days. Hence, we can help more clients much faster!

More details coming October 26, 2020

Resources and Information

SA Homelink Notification & Referral Community Procedure

SAHomelink Policy and Procedures – Priority Pool

SAHomelink Inactivity Policy

SAHomelink Inactivity Policy Job Aid

SARAH Homeless Diversion Pilot

Flex funding has been allocated from SARAH to assist SAHomelink Hubs and Network Partners in helping their clients experiencing homelessness find safe housing solutions.

To have access to these funds, partners must work at an SAHomelink Hub or be an SAHomelink Network Partner, complete a training and assessment to become a Certified Diversion Specialist, and perform diversion/problem-solving conversations with all clients accessing SAHomelink.

Click here to learn more about Diversion


Resources and Information

Homeless Diversion Pilot Guidelines (Updated 8/7/2020)

Diversion Pilot Community Job Aid (Updated 8/7/2020)

SARAH Homeless Diversion Pilot Monthly Invoice Agreement (Google Form)

Press Release – SARAH Launches Homeless Diversion Pilot 8/19/2020

Upcoming Training Dates

Email KathyLacy@sarahomeless.org for more information